Frequently Asked Questions
Impex Auto Glass is a family-owned auto glass repair and replacement service led by industry veteran Larry Diesbach. With over 30 years of experience, we pride ourselves on providing high-quality services in Charlotte and surrounding areas. Our team, comprised of technicians with over 15 years in the auto glass industry, specializes in windshield repair, replacements, and advanced calibration services for advanced driver-assistance systems (ADAS). We utilize cutting-edge technology to ensure your vehicle's safety and efficiency.
At Impex Auto Glass, our auto glass repair process begins with a thorough assessment of the damage to your windshield. If the damage is minor, such as chips or small cracks, our technicians use specialized resin to fill the affected area, restoring the structural integrity of the glass and optimizing visibility. This repair not only helps maintain the safety features of your vehicle but often costs less than a full replacement. Our expert team ensures that every repair meets industry standards, achieving a seamless finish.
ADAS calibration services are essential for ensuring that a vehicle's advanced driver-assistance systems function correctly after auto glass repair or replacement. These systems include features like lane departure warnings, automatic emergency braking, and adaptive cruise control. At Impex Auto Glass, our skilled technicians perform precise calibrations using state-of-the-art equipment to align the sensor and camera systems with the vehicle's specifications. This ensures the safety and reliability of all ADAS features, giving you peace of mind when you hit the road.
Windshield replacement may become necessary when damage is extensive, such as large cracks or multiple chips. A compromised windshield can hinder visibility and significantly reduce the structural integrity of your vehicle, increasing the risk of injury in an accident. At Impex Auto Glass, we recommend that you replace your windshield when repairs are no longer viable. Our team uses high-quality materials and advanced techniques to ensure that your new windshield meets or exceeds industry safety standards, keeping you and your passengers safe.
The duration of the auto glass repair process can vary based on the severity of the damage and the type of service required. In general, minor repairs can often be completed within 30 minutes to an hour. However, windshield replacements typically take longer, generally between 1 to 2 hours. At Impex Auto Glass, we strive to minimize your wait time without compromising on quality. After the repair or replacement is complete, our technicians will guide you on the appropriate curing times to ensure optimal results.